Privacy Policy

Who We Are

This website is operated by Omnicomplexity Ltd, providing agile training and coaching services to UK Government and public sector organisations.

Information We Collect

We may collect the following information:

• Name and contact details (when you submit forms)
• Organisation name
• Enquiry details and correspondence
• Technical data (IP address, browser type) for site analytics

How We Use Your Information

We use your information to:

• Respond to enquiries and booking requests
• Deliver training and coaching services
• Send relevant updates about courses (with your consent)
• Improve our website and services

Legal Basis for Processing

We process your data on the following legal bases:

• Contract: To deliver services you have requested
• Legitimate interest: To respond to enquiries and improve our services
• Consent: For marketing communications (which you can withdraw at any time)

Data Retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for 2 years. Client records are retained for 7 years for legal and accounting purposes.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

Cookies

This website uses minimal, functional cookies only. We do not use third-party tracking cookies or advertising pixels.

Third Parties

We may use third-party services for hosting, email, and payment processing. These services are chosen for their compliance with UK data protection standards.

Contact

For any questions about this policy or to exercise your rights, please contact us.

Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via the website.