Navigating Complexity in Government
A half-day introduction to complexity thinking for government professionals, featuring the Cynefin framework. For anyone dealing with complex or ambiguous situations.
About This Course
A half-day introduction to complexity thinking for government professionals, featuring the Cynefin framework.
Government is full of complex, ambiguous situations where there’s no clear right answer. Traditional project management assumes you can plan your way through. Complexity thinking gives you better tools for navigating uncertainty.
What You’ll Learn
Half a day focused on practical complexity thinking:
- The Cynefin framework - understanding clear, complicated, complex, and chaotic contexts
- Sense-making - how to assess what kind of problem you’re dealing with
- Decision-making under uncertainty - appropriate approaches for different contexts
- Complexity in government - how policy, delivery, and operations interact as complex systems
- Practical tools - techniques for navigating complexity in your day-to-day work
Course Agenda
- Session 1: Introduction to complexity thinking, the Cynefin framework
- Session 2: Sense-making exercises, decision-making approaches, applying complexity thinking to government scenarios
Who This Is For
- Anyone working in government who deals with complex, ambiguous, or rapidly changing situations
- Delivery Managers and Product Managers making decisions under uncertainty
- Policy professionals at the interface between policy intent and delivery reality
What’s Included
- 3.5 hours of live virtual training
- Digital course materials and reference guide
- Mural workspace
- Certificate of attendance
- Post-course email support for 30 days
Format
All sessions delivered virtually via Microsoft Teams and Mural. Open enrolment and private cohort options available. Private cohorts for teams of 6 or more from £4,500+VAT.